Terms of Service

1. Agreement

By using this site or our services, you agree to these terms.

2. Our services

Black Star SEO builds websites for local businesses and offers monthly care plans, Google Business Profile management, and an AI receptionist. What each plan includes is described on our Websites page or in your quote.

3. Payment

• Starter: 100% upfront. Refundable if you’re not happy before it goes live.
• Core and Premium: 50% upfront, 50% at launch.
• Care plans and the AI receptionist are billed monthly, month-to-month. Cancel any time for the following month.
• Unless stated otherwise in writing, amounts paid for work already done are non-refundable. Plus applicable taxes.

4. Revisions and scope

Two rounds of revisions are included. Anything beyond the agreed scope is quoted before we do it.

5. Ownership

Once your site is paid for, you own your domain name, your content and your site files. Our templates, tools and working methods remain the property of Black Star SEO.

6. Your responsibilities

You give us accurate information and content (text, photos, logos) you have the right to use. You don’t use our services for anything illegal or to send unsolicited messages.

7. No guaranteed results

We do not guarantee Google rankings, a number of customers or revenue. Results depend on factors outside our control.

8. Liability

To the extent permitted by law, our total liability is limited to the amounts you paid us in the 30 days before the claim. Nothing in these terms limits your rights under Quebec’s Consumer Protection Act.

9. Governing law

These terms are governed by the laws of Quebec and the applicable laws of Canada.

10. Changes and contact

We may change these terms; the date at the top of the page will change when we do. Questions: info@blackstarseo.com, 514-437-0197, 6553 Rue de la Roche, Montréal, QC H2A 2E2, Canada.